Privacy and Cookies Statement and Policy

Privacy and your personal data

This Privacy and Cookies Policy sets out how Satellite PR gathers, defines, and utilises your information or (as defined below). This policy is intended to assist you in making informed decisions when using our website and our products and services.

By continuing to use our website and services, you are agreeing to the processing of your personal data according to the terms outlined in this privacy statement. We may change this privacy statement from time to time. Therefore, we may ask you to check this privacy statement occasionally to ensure that you are aware of the most recent version.

The controller of your personal data

Satellite PR Ltd is the controller of the personal data you submit to us and is responsible for your personal data under applicable data protection law.

Information we collect about you

Personal information is any information that can be used to identify you including your name and contact details. The type and quantity of information we collect and hold about you will depend on the purpose for which you provided your personal information. These can include but may not be limited to:

Contacting us to request information about us or the services we offer
Interacting with us on social media
Completing our contacts form on our website
Emailing us via our general email address ( info@satellitepr.com ) or directly
Purchasing services from us
Where we have a legitimate interest in holding that personal information to be able to provide our business services
Website usage information collected using cookies

We may also collect and process data about your use of our website. This usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of our website. The legal basis for processing is our legitimate interests, namely monitoring and improving our website and services. The usage data is anonymous and cannot be linked to you in person.

How we will use the information about you

By providing your personal information, you agree that we may use the information:

To respond to your requests
To improve the content of our communications
To provide you with updated information
To notify you of new services
To seek feedback on services
To consider any unsolicited application for employment
For other purposes that may be detailed on our website

We review our retention periods for personal information on a regular basis, so we’ll only hold your information on our systems for as long as is necessary.

Information from outside sources

Satellite PR maintains lists regarding media contacts, journalists, social media influencers, social media users, experts and other stakeholders and individuals who make their personal and/or professional information and/or opinions publicly available or shared directly with us. These lists are accessed and/or used by Satellite PR for specific business purposes in conducting our business and in conducting business on behalf of potential and existing clients. Satellite PR takes reasonable measures to limit the information processed to be relevant to legitimate business purposes and to minimise any risks to individuals associated with the use of such information. Any individual may contact us to access, update and/or restrict use of such information consistent with applicable law by contacting us at info@satellitepr.com

Access to your data

You may instruct us to provide you with all personal information we hold about you; provision of such information will be subject to:

The payment of a processing fee (currently £7.50); and
The supply of appropriate evidence of your identity (we will normally accept a photocopy of your passport or driving licence, certified by a solicitor, plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes.

Information storage

Your personal information may be transferred outside your country of origin as we use applications which cover our servers and cloud-based file storage system.

All files are encrypted and kept in secure storage servers. We use computer safeguards such as firewalls and data encryption, and we enforce physical access controls to our buildings and files to keep this data safe. We only authorise access to employees who need it to carry out their job responsibilities.

Opting out

Visitors who would like to access, correct, update or delete any personally identifiable information may contact us with a request to do so at info@satellitepr.com. Website users who wish to subscribe or unsubscribe to our marketing and informational communications or limit our use of any personally identifiable information in any way can do so by sending an email to info@satellitepr.com.

We may take a reasonable amount of time to respond to any request to update or modify any information, limit use of information or to opt out of or unsubscribe from any communications. If you request the deletion, modification or limitation of use of your personal information maintained by us we will promptly review your request and respond. If we grant your request, such information may be retained for a period of time in our backup systems as a precaution against system failures. Some information may be retained for longer periods as required by law, contract or auditing requirements. In some circumstances we will not be able to limit use of your personal information without unsubscribing you from communications or deleting your information.

Cookies

Our website may use technologies such as cookies to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to our website. Every time you visit our website, our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to our website, and your browser and operating system.

You do not need to enable cookies to visit our website; however, some parts of our website and some services may be more difficult or impossible to use if cookies are disabled. Some Satellite PR cookie files may remain on your computer’s hard drive unless and until you manually delete the file. Satellite PR cookie files do not contain personally identifiable information.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy

Protecting your personal information

Satellite PR will take all reasonable organisational and technical security measures to prevent unauthorised access to any personal information you provide to us. However, we cannot guarantee the security of the personal information you transmit to our website, this is at your own risk.

Changes to terms of use and our privacy statement

Satellite PR keeps our Terms of Use including our Privacy Statement under regular review and we will place any updates on this web page. The Terms of Use including the Privacy Statement was last updated on 21st August 2018.

Contact

Please contact us if you have any questions about our Terms of Use including our Privacy Statement or information we hold about you by emailing info@satellitepr.com or write to us at Webmaster, Satellite PR Ltd, St George’s Works, 51 Colegate, Norwich NR3 1DD